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Outstanding Experience.
I looked at Subaru Outbacks. The price for a new one is well in the 20s. Even an Outback that is 5 years old was in the low teens which was out of my budget.
After looking around, I purchased an Outback from 6,999. Sure, it has some bumps and scratches, but hey, for that price - who cares?
The vehicle lasted until nearly 300,000 miles. At which points it was given to charity.
These are used cars. I like the fact that no one pressured me. If a little dirty and grim is going to scare you away, then go and pay thousands more at a big dealership.
We bought two cars from Doug and they were exactly what we needed for the price.…
questionable. I just got back from visiting Doug Justus' auto center on Alcoa Hwy after business hours, and I left with some serious concern re: the company's ethics. Here's why: Two of Subarus had the car keys hanging from the door key slot. No one was there. I literally could have gotten in and cranked the cars. Besides that, an SUV was parked on the curb with its lights on. No doubt it will be dead tomorrow. I tried calling their office, but was unable to leave a msg (which I guess doesn't reflect bad business ethics, just saying I tried). I don't know what that says to you, but it was enough to keep me from considering going there to buy my next car!…
Disappointed.
I read the reviews on this site and looked at cars online. I even called ahead to find out exactly how the process worked at Doug Justus... I also BROUGHT CASH and wanted to leave with a car.
There were 5 cars on my list for $2,995 (I'm going to be a grad student and need something cheap for 2 years). Problem was, I got a ride all the way out to the dealer and spoke to Doug first thing. He said, all we have for 3000 are cars with no A/C (ads don't say that!!) or bad hail damage. At least he was honest... the cars I wanted to see didn't have working A/C! Such a waste of time.
Pros: the facility is nice, people are nice.…
POINTLESS DRIVE TO ALCOA. Well, im writing a review only because im a little disappointed in what the cars actually looked like on their lot... after seeing their pictures and the cars are nice an detailed, i got to doug justus only to find all of the vehicles looked dirty, bird poop was on all of them, and most of them had mostly dents, holes, and scratches (granted their used so they arent suppose to look "perfect") but if your trying to sell cars the least you could do clean em up a little bit and mot importantly check the oil stick and transmission fluid. my father and i were looking at a hyundai sonata and it had a dry oil stick, and no transmission fluid, it was a disappointment. we drove a malibu and the steering wheel was making a pop every time you turn it. needless to say we went somewhere else for a car.…
Very Happy. I found an SUV on their website that I really wanted to look at. I went there on a Sunday when they were closed and looked around, went back the next day to talk to them. I talked to Jess and drove that vehicle. I really didn’t like it after I drove it but I’d seen an Explorer online that I also wanted to see. It was at their other lot so Jess went and got it for me and I drove it. I really liked it so we decided to try and buy it. It looked good. It had some scratches and dings but it’s a used car, what do you expect? It was a 2002 Explorer with about 205,000 miles. The whole buying process took about 30 minutes, they fixed the electric mirror switch (fuse was bad) and I was on my way. No hassle, no fuss, no stress. I found a car I liked and I bought it…AS IS. I knew it was AS IS, they said it was AS IS, and they didn’t try to make me believe that it was a brand new car. It’s been two weeks now and I drive about 35 miles one way to work each day. No problems at all. I’ll probably need some new tires soon but that’s no big deal. The car runs great, looks great, everything works (everything is electric: seats, mirrors, 4wd, heated seats, windows..it all works). I’d go back to them and I’d recommend that you do too.…
