1 Star Rating: Poor

06/24/09

Horrible Customer Service

by Charmed29

I have had a lot of problems with this tanning studio from the beginning. My biggest issue with them is their poor customer service. A very large charge was deducted twice on my checking account and getting in touch with a manager to fix this was very difficult. I'm not sure the managers even come in to work ever because it took a LONG time to hear back! I would not recommend going here!

1 Star Rating: Poor

08/28/06

Avoid contracts

by lmeador42883

Beware the automatic withdrawals contracts. I signed up for a year, then moved, and you must submit in WRITING to cancel the account. Otherwise, they continue to take their money out. (Fine print even though I was TOLD it was for ONE YEAR ONLY.)

  • Pros: Abundant facilities and good hours
  • Cons: Fine print, waiting time during peak seasons

The Details on Fusion Tanning Studios

Category:

Tanning

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Fusion Tanning Studios

10935 Kingston Pike
Knoxville, TN 37922

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