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Rivers Total Car Care Llc
110 Oak Ridge Tpke, Oak Ridge, TN | Map it
(865) 483-3366 | View Website
110 Oak Ridge Tpke, Oak Ridge, TN | Map it
(865) 483-3366 | View Website
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Scam, dishonest and wouldn't solve of refund problem. Before you waste your time, do not even consider going here. I took my volvo because the car was shaking, felt like the axle. They told me it was a balance, which I paid 75.00 for. Also they happened to find a million other things wrong with my engine that there was nothing like ever before. I trusted them, they told me I need a new cam gear and everything, about a grand worth of work done to a car I take perfect car of. I decided to take the car to the dealer, turns out somehow the seal was broken, no Major gears needed to be replaced. Oh and the car was still shacking so bad I could barely drive it, turns out it was the axle. I called the manager and he said he will not fix the problem, or offer a refund for even the 75 dollars. So I paid them 350 dollars to rip up my engine, and do a balance that wasn't needed. They wont fix, or even offer at least a refund for 70 bucks. The manager does carry a gun, as said in other reviews. The contract you sign basically says he can do whatever he wants, including take your car, read the small print. They are just trying to make money off women. Please, dont take your car here, because they will rip you off. I never write bad reviews, but I would hate for anyone to be treated like I was by Rivers total car care.…
Worst business in Oak Ridge. I wish I could give no stars, This place is a complete rip off. I know people who have worked here before, and the mechanics are encouraged to take advantage of older people and women. The owner is a complete a$*hole, he is always carrying a gun, I guess like the previous comment said, because he has "screwed" so many people over. They had false Better Business Bureau plaques hanging on the wall, until one customer called them out on them. I would be sure to check around before taking my car here, because I promise you can find prices a lot cheaper all across Oak Ridge, with people you can actually trust.…
Great Service! My Car is Like NEW!. I brought my Honda Fit in the shop. It was running very badly and was going on a trip. They said it needed ignition coils. :( I called around and they were actually extremely fair and cheaper than some places. I then got my vehicle detailed and absolutely LOVE the job! My car is like NEW again!…
Seem to be fair. Fixed for me what another shop screwed up.
Beware of crooks here.. I "had" been a customer here for a long time but I will NEVER take my cars to them again. Initially they were a really good business but over the last couple of times that I have been there I wasnt so sure till this last time I went. I had been having problems with my right passenger window and took it down to get repaired. Did not like the estimate I was told but I needed to have it reparied. The following day I called to see if my car was ready and was told it was ready. Was also told that the left side passenger window was going bad also and would I like it fixed. I told them not to mess with that window at this time. It was already costing me 423 dollars for the original repair. I got down there and paid my bill, and went out to get my car. To my great surprise I noticed the left side window was down. I got in and checked the windows. The right side window worked but when I tried the left it didnt work. Went inside to ask the guy at the desk about it and was told "I told you that the other window was bad". I told him I thought I told you guys not to mess with the other window. He then told me we didnt mess with that window. I then said well how in the world is it that my window wont work now. Then the same response. Then was told If I wanted them to fix the other window they would give me a discount. Really? I made a scene and told them I would never bring my cars there again if thats how they treat their loyal customers. Then one of the owners came out and told me that they would never mess with my windows and and that I shouldnt feel like I had been screwed over. I noticed that the owner had a gun holstered to his side. I guess if you screw enough people you feel like you need protection from angry customers that have been taken advantage of. So I left and went home and called Pep Boys in Knoxville. To my great surprise they fixed my other window for 276 dollars. Wow cant you believe the difference from 423 dollars that I was charged at the Rivers. Wonder how long I have been getting screwed over there. Like I said. beware if you take your car there.…
