Natural Alternatives Salon-Spa

Doesn't Recommend

carsh06

Joined 4 years ago

go somewhere with class - not here. I had my first cut/color here last week and I must say the customer service was awful! I expected so much more from this salon. While consulting with my stylist another "regular" customer of the stylist came in for her appt. 40 minutes late. the stylist walked away from me and got the other lady set up with someone else doing her color... fine. however, I was then told by my stylist that she wouldnt be cutting my hair because she was double booked. she walked me over to another stylist. double booked?? no, she went to tend to her very late customer. VERY UNPROFESSIONAL. when I checked out, no one asked how everything was. and when they asked if I needed tomake another appt I said "no I won't be coming back" she didnt bat an eye.. guess they hear that a lot.