1206 N Central St, Knoxville, TN | Directions 3791735.981956 -83.929559
Unprofessional and unqualified salon – Holly got dye on my face, almost all the way to my eyebrows, and no one at the salon could get it off. I ended up having to exfoliate the top layer of my skin off (now red and painful) and still couldn't get it all. She also dyed my hair black (instead of dark brown) and missed several sections in the back. When I called to get it fixed, Cindy insists my hair was already black, despite the fact that I still have brown hair in the back. Her only "solution" is to dye the rest of it black! She also told me she "can't afford" to lighten my hair back bc she "busts her ass" to pay her bills. I told her that was unprofessional and none of my business, and she hung up on me! Called the next day to ask for a refund, and she isn't returning my calls. When I did talk to her, she said she was sorry I had an "unprofessional" dye job, but she won't fix it, and I paid less since Holly is less qualified... but she assured me Holly could do it when I set the appt! So disappointed in their lack of skill and horrible customer service.
Great Salon Wonderful Service – Chop Shop salon is so uniquely creative and welcoming! I love the old time charm with modern touches. It is such a great place to relax and enjoy being pampered. The staff is so focused on the client. As always, Cindy has a rare gift to give a custom hair style that suits me perfect! I will be recommending to all my friends!
PHENOMENAL HAIR SALON – Wow! The Chop Shop is a salon that is so welcoming to the eye. The creativity of the owner Cindylou Douglas is phenomenal. You find yourself wandering around not wanting to miss one inch of the design/art/plus honor to the owner's love of music, I could go on and on. Holly Marie has been doing my hair for some time and she always knows just what to do in the way of color/cut/style, basically my hair can't live without her magic touch. I was delighted when Holly joined Cindylou as Holly considers her such a wonderful and dear friend and fantastic hair stylist and in viewing her cuts/color/styles this is so true! Can't wait for my next appointment!!! LOVE THIS SALON!!
Love the Chop Shop! – This place is the best salon in Knoxville. Holly Marie listened to me and delivered what I considered some life changing hair. This place is unique, has great art and great music. LOL....The best part is the guitars on stage!! Check it out at least once to enjoy the experience. Cindylou has out done her self with this place.
Best Hair Studio in Knoxville – Great hair, great staff, and great vibes! Historic Old Knoxville needed this gem.
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