Comfort Inn Oak Ridge

Doesn't Recommend

ahbap

Joined 2 years ago

WORST CUSTOMER SERVICE EVER!!!. This was one of the worst experiences I have had with hotels. The customer service and satisfaction philosophy is absolutely nonexistent at this place! I left a small piece of my luggage behind, but confirmed that hotel staff had found it. I left my credit card info for shipment charges, but never heard back for more than a month! Only after a month did I get my item, but was surprised to see I was charged 107$ for the shipment! Hotel manager waited for more than a month, and eventually sent the package with the most expensive shipment option possible! Ridiculous!

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Contributor

Joined 10 years ago

Budget-conscious travelers enjoy a free, daily continental breakfast and newspaper at this worldwide chain famous for "comfort.". In Short
Since 1981, leisure and business travelers have enjoyed gracious service and comfortable accommodations at budget-friendly prices. Standing behind its "100 percent guest satisfaction guarantee," the property offers customers a full refund if any problem cannot be resolved. Rooms include a 25-inch TV with premium channels, in-room coffee and comfortable work space. Guests looking for an exercise fix can get their adrenaline pumping in the pool or exercise room (select locations feature both).