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Performance Products
Tips for Performance Products
February 01, 2010
Do Not Use this Business!. Don’t Use Performance Products in Knoxville TN! I purchased tires on 12/23/09 from this business. On 1/23/10 I was informed by the Honda Dealership that I had a problem with the tires. This business takes no ownership of issues and is not afraid to tell you that. Beware of Terry the owner. He would rather lecture you on his thirty one years of experience stating that he stays in business because the manufacturers warranty the products and not him. I purchased 4 Falken tires from him and they lasted 3 weeks. I get my vehicle serviced regularly and the Michelin tires I had made it 47k miles. The tires had 600 miles on them when the tire dealership told me they were bald. After four trips to the store, a visit to the alignment shop, a visit to their part distributor, a promise that they would be there the next day, a promise to my wife that they would "work it out". No Resolution… I had to go to the Honda Dealership and purchase new tires. I DO NOT RECOMMEND THIS BUSINESS. Poor customer service and no accountability.
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