Knox Jewelry & Loan

Doesn't Recommend

Chris K.

Joined 1 year ago

Store=GOOD; Owner=BAD. Ok, so you have to park at the strip club or drug store to get to it, right? Unless you happen to be there right as one of the idiot customers who have double-parked in front of the door happens to be leaving when you want to pull in. Once you walk in, it's typical pawn stuff: guitars, guns, tv's, etc. The counter-staff are nice enough and they seem to know what they're doing, but the owner is a tyrant. Every time I go there, she's on the phone and/or yelling at her employees. I went last week and witnessed her yelling at a customer, calling him a Piece of $hit in front of his kid. Not cool, lady. I don't know what this woman's problem is, but she's terribly rude and hateful. Since there are more than one of these places with the same name, she's probably not the owner. Whatever she is, she needs anger management therapy or something and some customer service training. Either she came there from a Woman's Prison or one of those diamond fields where they still use slave-labor because that's how she acts. I'd rather shop at Walmart than deal with her ever again.