1221 N Central, Knoxville, TN | Directions 3791735.982107 -83.930149
Terrible experiences! Beware of this salon! READ to hear why you should go somewhere else. – Here's the real deal: Don't ever go to this salon if you want to color your hair! They were unprofessional, incompetent, and left me with an ugly head of hair twice.
I had two terrible experiences, one after another.
The first time, I went in to get my roots touched up and highlights. When I left, it honestly looked like I hadn't done anything to it all. Roots still present, hair still brassy. I asked about it, and they girl said "it will all blend when it dries." I left with a wet head only to discover that it never blended. It looked the same as when I came in! Since I had paid $60ish dollars (including tip), I wanted it redone. BTW- an instructor never checked the student's work.
Second bad experience: I called and requested that it be redone. I had a lengthy discussion with one of the instructors about what I wanted. She asked me if I wanted platinum blond. I clearly said "no." We finally agreed on "a little lighter than my natural dark blond as a base color and some lighter blond highlights." Four hours later, I end up with bleach blond hair that was more or less all one big monotone white mess with yellow roots. It was like they heard what I said and did what they wanted to regardless of my wishes. I was devastated since I have an important job interview in a few days.
I would color over it, except my hair is so damaged from the bleach (which they never told me they were using), that I was advised by the stylist to wait "at least a month" to apply new color. When I came in, my hair was soft and supple. Now it feels like straw. I explicitly told the salon that I was not happy, that the color was nothing like we agreed on, I had already spent $60, and I was going to have to redo it.
And here is the kicker: I had to pay yet again for the second mess they did!
I hope you don't have to learn the hard way. Go somewhere else.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Knoxville Institute-Hair Dsgn on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.