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Cares about contracts, not about customers. I recommend choosing another gym for your fitness needs. Last September my mother joined National Fitness Center for my father (he was the breadwinner of the fam ily, and she was happy to take care of signing up for a gym membership). My father passed away last month, and when she took the death certificate in to the office to get the membership cancelled, they wouldn't accept it! Now she is having to pay for my deceased father's gym membership for the next year and a half - as if grieving isn't bad enough!…
Absolute Scum Of The Earth. National Fitness Center is bad news, they need to be shut down! After getting screwed by them, because I moved to Florida, I was getting billed on my credit card after cancellation. I did some research and found out if you google them, it is a freakin horror story. They are the WORST place in the area to sign up with. Personally, with all the bad reviews, I am amazed that they are still in business. Please people let everyone know how they operate. I believe the owner is a person from the Soviet Union, but I could be wrong. They reek of a mafia/mob mentality, I personally believe they do not give any respect to the good hard working people who sign up with them.All I see is GREED! Please people lets investigate them and run them out of town. They have proven that they most certainly do not respect their customers.Sincerely national fitness center review dot com…
Terrible that a company can treat paying customers this way. I would have gladly given 0 stars in regards to this company.Regarding the facility its always too busy to even have a good workout and the beach is a joke they have someone who comes around looking in your bag(YES IN YOUR BAG) to see if you brought outside food or drinks, taking away from their outrageously prices snack bar. I got the third degree for bringing goldfish for my 3 year old! I regretfully signed a 3 year contract and when my contract was coming to an end no one would meet with me to discuss how to end it. I tried for weeks to speak to the manager brian even in person 3 different times, while I could see him 100 feet away from me in his office, I was asked to leave a message because he was "busy" and never be called back and finally when I went and spoke to someone else they gave me the members services card and told me what i needed to do. I was told I needed 14 days written notice mailed via secured mail in order to cancel my EFT drafts. Well I called today to double check and I was told I would have one more draft because my letter wasnt post marked 30 days before my next draft was due to come out.... of course. I have never felt so mistreated as a customer. just because you give people a place to work out doesnt mean you can skimp on treating your customers right or at the very least pretend like you care.avoid this place.…
Worst gym in Knoxville. Stay Away! Was a member for eight years and when I wanted to cancel my membership I got the biggest run-around. I paid my contract in full a year early but was still unknowingly charged after my contract was up. On top of that, they charged me a late fee for not making a payment when my contract had already expired. I have filed a complaint with the BBB so I will see how that turns out. I would avoid Court South and National Fitness Center at all cost. They do not care about their customers or their own reputation. They have a BBB rating of C- and all complaints concern membership contracts Stay Away!…
DO NOT CHOOSE THIS GYM.
Note: This is about the North gym, but they are all controlled by the SAME corporate office.
I am an Army Wife and have been treated extremely poorly by this gym. We could have gone to the YMCA for much cheaper, but decided to go to Court South due to all of the "promises" we were made. By the way, we just moved here at the end of March and I am unemployed and this gym still treats us like this.
First of all, after I signed the contract and went to pay for the initial fees I was told at the register, "Oh, by the way, there is a $40.00 processing fee." They acted as if they forgot to tell me, I swallowed my pride and paid.
We bought the Premier Package that included unlimited tanning and a half hour training session each month. After 3 months the trainer dropped us because Corporate was not paying him for our training sessions. He told us that someone would call us to switch trainers. No one called. We finally got a chance to speak with the Training Manager and she said that she would train us, but no one else could. My husband trained with her once and she had him do some sit ups and lunges (this is stuff we can easily do on our own).
Next, I signed up for the Power of Six which was suppose to be a training and diet program with six people for six weeks. It was training for six weeks, but as far as the diet goes they just gave us a list of food to eat. They also were supposedly going to give us a work out plan for when we were on our own, but only gave us a list of things to do, all of which we had no idea what they were. While paying for the Power of Six, once again at the register I get to hear, "Oh, by the way, there is a $40 processing fee." Once again I just paid it.
I did like the Power of Six training so I signed up to do it again. My husband and I were going to leave on our belated honeymoon and the gym requested that we pay for the Power of Six before leaving so that it would be in for the August month end. So we paid for it, and, yes, there was yet another $40 processing fee. Well, we got back from our honeymoon and the training was suppose to have started that night. No one contacted me and after a phone call I was informed that there weren't enough people to start now and we would just have to wait until we got 6 people total, even though I had already paid the $250. So the beginning of October rolls around and they still didn't have enough people; luckily they say they are going to refund our money.
Lastly, when I signed the 3 year contract I was told by the salesperson that I could cancel the membership for a $195 penalty. I just called member services and was informed that I cannot cancel the membership unless we move more than 35 miles away. Once again, we were lied to about being able to cancel the membership.
I hope my experiences will keep you away from this gym. I am unemployed still and these people are making me pay $110 a month for another 2 1/2 years.
PLEASE DO NOT CHOOSE THIS GYM…
