We test drove 6 cars. No pressure, at first nobody came out which is very different from all these other places that are just waiting for you outside! they just handed us keys, my daughter got a great little accent for 3995. i recommend them to anyone who doesn't want to be pressured because they will treat everyone the same.
Excellent dealer. I bought several cars from Roadrunner and had a positive experience every time. My last transaction was in August 2011. They have a considerable car selection at reasonable prices. The transactions always went well and smooth. I am a repeat customer for a reason. First-class seller.
Stranded on the side of the road. If you plan to test drive a vehicle at roadrunner, bring your AAA card. I spent over an hour on the side of Kingston Pike after test driving my second piece of crap vehicle from this dealer. They may seem like a good deal at first. Their prices are usually below NADA, but now I know why. You get what you pay for; buyer beware! After test driving a VW Passat which left me concerned for my safety, I thought maybe it’s a one-off. I’ll just try another vehicle. This time I picked an Audi priced to sell. I barely made it to the gas station before the empty tank warning was screaming at me. I decided $5.00 of gas was worth the test drive. I couldn’t have been more wrong. No sooner did I pull out the gas station did the check engine light turn on. At this point I decided to end the test drive and I made a B-line for the dealer. I didn’t even make it back to the lot. The car died at the next intersection. I tried several time in futility to restart the car as frustrated drivers honked their horns in disapproval at my blocking their path. I was as embarrassed as I was infuriated. I threw on the hazard lights and stood on the side of Kingston Pike with my wife. We called the dealer to inform him of our predicament. Without any surprise in his voice he simply stated, “Is it out of gas?” I immediately knew he had been in this situation before. I told him that I had stupidly fueled his lemon and he told me that he’d send a driver to get us. So we waited patiently for our transport while looking apologetically as driver gawked at us as they circumvented the disabled vehicle. We were less than four blocks from the lot but 30 minutes passed and still no driver. A police officer came to investigate why we were blocking traffic. I explained the situation and he called in a tow truck. So here we were stranded on the side of the road with a police officer, baking in the sun, while waiting on a driver from roadrunners to deliver us back to our car. I’ll never buy a car from Roadrunner. The only thing I’m thankful for is the vehicle showed its true nature before I unknowingly gave them a dime of my hard earned money.
Exactly What We Hoped For!. The Mazda 6 we purchased is exactly what we hoped for, and exactly as promised. On March 21st, my daughter was in a pretty bad car accident, and totaled her vehicle. It was a 2004 Mazda 6, just like the one we purchased from RoadRunner Motors. She doesn't usually get attached to objects, but it was her first car and she absolutely loved it. I was pleasantly surprised to find a new Mazda 6 on their website, the only green 2004 available for sale on the internet at that time. I never thought I'd buy a car on the web, sight unseen, so I was taking a big chance. Their staff was helpful, prompt, honest, forthcoming with information, and gave me the security to make this unsure purchase quite easy. My daughter is incredibly happy with her new car. It even has some upgrades that her old car didn't! And because she's happy, I'm happy.
Going back for the 3rd time!.
My husband and I made purchased a 1994 volvo for about $1500 from Roadrunner, a year later we are still pleased with it (despite its old age and minor cosmetic flaws it starts up every day and runs GREAT!)
Next we purchased a 2001 Mazda Milenia at a below resonable price...it was fully loaded and ran great (until the stroms/hail totaled it out)
We will be replacing our totaled car at Roadrunner...we have sent several friends and family over to them, and they have been equally impressed. I will continue to give them my business and reccomend them!
Two great experiences.
I have purchased not one, but two cars from Road Runner. The first was a '97 BMW 3 series. I bought it back in '02. In 2006 I upgraded to a '01 BMW 3, and gave the 97 to my sister. Both cars were high mileage, but in great shape and priced very low. i haven't had a single problem with either of them and they are both in use as daily drivers. The 2001 is over 200k miles, yet still drives as smooth as when it left the factory. I will be buying another car from them in the future.
I don't usually post on these things, but felt compelled after reading some of these comments.
Good prices, but deliberately hid a major problem from us..
I recently visited Roadrunner Motors to check out a few cars. One that stood out was an 2002 Audi A6 Quattro. The price was great, however I knew Audi's have high maintenance costs. I asked about any previous problems, and named by part the three most common Audi A6 issues which he said had not been found on the car. We then did a detailed under-car inspection during a test drive and found one of the problems I mentioned!
The problem was two torn CV boots, something a mechanic would see the instant he checked over a car. Either their mechanic is unqualified to certify a car safe to drive on the road, or they deliberately withheld this information from us.
Needless to say, we did not purchase anything from this dealer. Do not be convinced by cheap prices alone. Although we ended up buying a Honda from a dealership, try West End Auto Sales in Maryville, they were genuine and incredibly helpful while we shopped.
Not great. I had almost the sam experience as reuben123! I also didn't like the fact that they were not willing to come down on the price for $500.00. If I had a better option at the time, I would walk away.
roadrunner motors questionable. I purchased a vehicle over a year ago from 'roadrunner' after 6 months the car was starting to stall the problem was diagnosed as a failing CAM sensor, can happen. However, my mechanic also told and showed me a defective instrument cluster with broken off 'check engine-light' and 'ABS-light'. Roadrunner's response: 'we surely didn't do this' and 'it must have happened before we got it from the auction' Apparently, they missed it as well when they bought it from the auction !?. Cost new ABS unit and instrument cluster $ 950. No help from 'roadrunners' since I signed the 'as is' form. True, lesson learned for not checking out the car better and for trusting a used car sales man #*%@. Be aware!
HONEST AND STRAIGHT FORWARD. WE JUST PURCHASED OUR SUV AND THEY HAD THE BEST PRICES THAT WE FOUND. VERY LAID BACK SALES MAN. NO PRESSURE SALES IS GREAT WAY TO DEAL WITH CUSTOMERS WILL RECOMMEND THANKS
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