01/27/09
In response to...
by Julie37918 at Citysearch
IN RESPONSE TO TOPCHEF7:
Maybe you didn't read my review...I DID CALL FIRST to make a reservation for 8:30! I was told it wasn't needed and to come on down. Excuse me for assuming that response from the restaurant meant I should have a table or at least an open restaurant to eat at when I arrived. I do believe their food is great! Thanks for clearing that up with your food critic friends opinions. I don't complain about the parking or size of the restaurant but I do however know when service is bad and not friendly. I was a server all through college at various nice restaurants and therefore I'm not picky about service and I do understand we all have bad days. Unfortunately there are a few servers, family members, whatever that are there and have no people skills and shouldn't be serving food. I realize it's not corporate and family owned but geese does kindness go out the window with that!! I'm sorry my review isn't from a family member or friend of the family. I don't know the owner. I'm sure she's great but from an outside (non-family member/friend) view some things could stand a little change for the better. The food is good but come on, don't tell somebody to "come on down" and then close. Again, that wasn't the only time that has happened to myself or friends!!!
- Pros: food
- Cons: Service and inconsistent closing times( calling ahead will not make a difference)
01/26/09
One of a Kind
by topchef7 at Citysearch
Savellis has been in the same location for almost 17 years. dont you think they are doing something right? i mean closing at 8:30 because they all have families to go home to... If you are driving from somewhere far away, dont you think you should call ahead of time and make a reservation? anyone who knows savellis knows that everyone there is related and everyone has the up most respect for that. the owner elizabeth has not only been one of the nominees for top chef of knoxville, but i also have personal friends that travel the nation to critique food and savellis is in their top 3 restaurants nationally. i mean yes it is a small place but this is what they are known for. having a cozy comfortable italian restaurant that has nothing corporate about it. people that like to complain about parking and service just should not go out to eat. i have never heard anything negative about savellis so maybe you are the problem. good food and good service! i would go there everyday for lunch and dinner if i could!!! highly recommend!
- Pros: the quality of the food...
- Cons: nothing
01/25/09
good food
by hjalde at Citysearch
I do love this place and always have. I do agree that the service can be iffy at times and not always perfect, but let's remember that this place is totally anti-corporate and not the average place. The hours do vary and you just have to be aware of it. The food definitely makes up for any blunder and sometimes the service is not so bad. In fact, I last heard that the oldest daughter, Jess, who was a great server , is moving back from Los Angeles to open a second location. I sure hope so. I have been a return customer for over 10+ years and know that the food is always consistent . Elizabeth is a great chef and most locals already know that.
- Pros: food, ambience
- Cons: parking?
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