Copper Pointe

WORST "PREMIER" APARTMENT COMPLEX IN KNOXVILLE!!!. 1. Office staff is horrible! During the apartment search and move in process they assured us they were helpful and certainly seemed to fit the part. Upon moving in issues have arisen from time to time (people not picking up after pets, limited parking, brownouts during the time span when fires were breaking out, etc.) and staff members either directly told us they couldn't do anything or attempted to give us the run around. During fires, one of which affected my building, they made no attempt to keep us informed and complained when we called to get information.

2. Pet situation: Being a dog owner I am glad they allow pets at Copper Point. However no one picks up after their dogs and the office staff does nothing. I literally cannot walk behind my complex without getting dog feces on my shoes. The apartment staff sent out a memo one time and then did nothing else even though the problem persists. Its a safety hazard, makes the apartment look disgusting and unkept, and is an easy way to track in germs into the house (even worms from dog droppings, which has happened to me).

3. Fires! Oh the fires. The apartment complex hasn't fully resolved the issues, despite entering my apartment and damaging my goods in order to prevent fires. After cutting my dryer hookup, which I need at the house I just purchased, they have taken over a week and counting to replace the connections. Twelve dryers in the laundry room, some of which don't work, are not enough to service the entire complex. It is not only an inconvenience, it is a violation of my renter's rights.

4. Parking: VERY LIMITED and they only issue two parking passes. If you have multiple cars you must park in visitors, which are not close to many units.

5. The quality is awful! I would NEVER pay this amount of money to live in such a dump. The model unit and pictures are in no way representative of apartments. Walls are so damaged from shoddy patching and painting jobs, fixtures are constantly needing attention, the covering (stucco like) on the ceilings is falling off, hardware is so cheap that cabinet and drawers literally fall apart, and walls are so thin that if anyone so much as speaks in the night my dog is altered and then everyone in the building hears a chorus of barking dogs.

6. The big copper screw: They WILL NOT alert you that you need to give 60 days notice upon move out, will fine you for every penny they can, will find reasons to take away incentives or raise prices, and will not be helpful. The pool is constantly crowded by residents who bring ten guests, the complex is loud, the "dog park" is a small area covered in dog droppings and astroturf, they complain about doing things that they advertise (i.e. dog sitting services), and they have limited tolerance for renters asking any questions or asking for any help after move in.

These apartments are so outdated (even in terms of safety codes, i.e. three recent fires in span of two weeks) and cheap that they should consider decreasing the rent by hundreds of dollars. I pay the same amount as friends who live in tons of apartments nearby and their apartments are much nicer. I wouldn't even recommend this apartment to someone that I hate, let alone a decent person hoping to find a nice environment to live in.…

Worst Apartment Staff!. This apartment complex has a horrible office staff. They do not follow through with their word and do not treat their tenants with respect. I lived there for two years. While living there, the apartment below us caught on fire (due to faulty electrical system), and there was significant smoke damage done to our apartment. They sent people out to assess the damage and promised that they would come paint, clean, and fix the mess, yet nothing EVER happened. Then when we moved out they billed us insane charges for not "painting or cleaning the apartment." Well that wasn't our job to clean up the smoke damage when it was their faulty electrical system that caused the fire in the first place. I would never recommend these apartments to anyone. It was more of a headache and stressful in general just to live there.…

nothing but bad. i have lived here since 1 feb 09. this has been the most horrible place i have lived including growing up in the military and living both active duty and dependent housing on base. i have nothing but headaches. if you approach the office its he said she said. the apartments are not all re constructed as they state. there are soooo many apartments with more than two animals. may sound like no big deal even to animal lovers as myself.. dont be so quick to think so.. i have three above me, which not only romp and bark all hours but the complex only allows two.. so, you are stuck with what i call the only applies if it is in their favor.. i did not know about them when i moved in.. who would of chose to live with three hundred pounds of dogs above them.. then over the past week my neighbors beside me go and get a boxer pup that goes with the two grown ones they have.. so now we get to listen to them all day and night when the owners arent home.. they say they have on site security.. not true.. he doesnt stay on site.. three times i have waited over an hour and twenty minutes to have him show up to verify the barking at three a.m.. the owners arent home so basically its a lost cause.

then no one cleans up after the huge dog business.. everyone wants them but no one cleans behind them.. again the office says take a pic and show them.. who has time for this.. we pay nearly 800.. a month for rent for a two/two..

i have repeatedly had nothing but nonsense back and forth .. the solution they have is for us to move to another apartment.. who wants to move somewhere else.. its the entire complex.. then they forget it costs money to move all the utilities.. or more kindly put they dont give a care.. its not them losing sleep or putting up with the mess

i moved here from va.. and online this looks like its all that.. trust me.. go down the road to gleason.. and look.. they are all that..

we have lost hours of sleep and dont even stay home most of the time .. we are also in the process of finding out how to court because we cant get out of our lease with forfeiting two months rent.. they dont understand.. they should of let us know we had two .. over 100 pound dogs beside us and three above us.. who the heck would of chose to live with that..

if you think you want to live here.. come by on the weekend at the end or beginning of the month.. trucks are moving people out like ants at a pic nic.

come by apartment building 18 in the wee hours of the morning..

i have met one person that has lived here past their lease..

you will be nothing but disappointed and ticked off if you move in here.. so save yourself the headaches..…

Management has changed.. Meriwhether Montgomery was the rudest person I've ever met, she never cared about her residence. Only about herself and her bonuses. Thank the Lord we have a new and caring manager named Cindy........thinks are changing as fast as I've ever seen. I Live in apt # 178 and have been here for more than 6 years..................Meriwhether, ding dong the witch is DEAD YIPPPEEEEE!…