Best repair shop in the city.
I have had 3 occassions to have my vehicles fixed. The service has been tremendous and quick. When Knoxville Collision Center gave me a time my car would be done it was finished on time. With 3 seperate accidents and 3 diffirent insurance companies they work equally well and quick with each. I would not recommend anyone else. I manage 3 stores in the state of tennessee and do not have time to play around with problems and that is why I will only use KCC.
Worst Customer Service.
If you are looking for a car repair shop that specializes in very slow service than this is the right place to go. On average it will take a couple of months for then to complete your car and they will push the pick up day further and further back everyday. The repair men at Knoxville Collision at very good at making new excuses everyday about why your vehicle is not ready. They are the worst service people that I have ever experienced using.